The Bookmaking department consists of 4 divisions:
Live Betting sector deals with the processing of bets that arrive only while the match is in progress. Live is quite appealing to customers because everything is happening in real time, which raises the stakes and makes the betting experience more thrilling.
Odds division is split into two parts -soccer and other sports. They make pre-match odds for sports events (Soccer, Basketball, Handball, Volleyball, Hockey, Tennis, Skiing, Darts, Snooker, Formula 1 racing etc.) and other events like Sanremo Music Festival, Oscars, Eurosong, MTV Music Awards, elections, reality programs etc. They do a lot of market research on various sites and portals before setting the odds, to be more competitive in the world of betting. Everything starts from them, as they give the first odds (pre-match odds) for everything on the website.
Results department controls all sport events in the prematch offer, makes sure names, venues and times of sport events are accurate. One of our main tasks involves payment immediately after the games are finished so that clients get their winnings as quickly as possible. Results department is the final link in the Bookmaking chain, responsible for match verification and payouts. Customer satisfaction depends on their promptness and accuracy, which is why it directly impacts the business.
Risk sector, like its name suggests, is in charge of risk assessment.
Some of the core obligations of the department are keeping track of clients behavior and related activities.