On 8 November, the industry experts have gathered in Milan for the 2nd edition of European Gaming Congress where they decided the winners in the 26 categories of the inaugural SEG (Southern European Gaming) Awards. Planetwin365 won two one awards, one for "Best Customer Support in Casino 2019" and the other for "Best Customer Support in Sports Betting 2019".
The SEG Awards rewards both B2C operators and B2B providers for their commitment in Southern Europe, with categories ranging from customer service to social responsibility, future thinking, and development in all verticals of the industry.
"We are really proud of the recognition we received, that demonstrates the power of our customer-oriented strategy - said Anniina Rantala, Commercial Director Online - it also represents a further motivation to go on working hard in order to be always the best in class for customer service not only in our industry but across all industries".
The 2019 Awards is part of European Gaming Congress, that is a huge international event that brings together industry experts, regulators, operators and service providers from all across Europe in order to discuss burning issues some of the markets are facing when dealing with compliance in licensing, operation and marketing.